Privacy Policy
How we collect, use and protect your personal data.
Welcome to our cyber security application iTellyou Defender. Your privacy is critically important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the iTellyou app and website (https://itellyou.ca). By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
Personal Information: When you register or interact with our services, we may collect personal information such as your name, email address, phone number, and payment information (for subscriptions or purchases). Non-Personal Information: we may also collect non-identifiable information, including device type, operating system, browser type, and usage statistics and analytics. Cookies and Tracking Data: we use cookies and similar tracking technologies to enhance your experience and gather usage data.
2. How We Use Your Information
We use the information collected for purposes such as: Providing Services - delivering features like data leak detection and SMS scam analysis; Improving Functionality - enhancing the performance and usability of our app and services; Communication - sending you updates, promotions, and notifications (you may opt out at any time); Legal Compliance - ensuring adherence to applicable laws and regulations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with Service Providers (third-party vendors who support our operations, such as cloud storage or payment processors) and Legal Authorities (when required by law or to protect our rights and users). All third-party providers are contractually obligated to safeguard your data and use it solely for the specified purposes.
4. Data Security
We employ robust security measures to protect your data, including encryption of sensitive information during transmission, secure server infrastructure to prevent unauthorized access, and regular security audits and updates. Despite our efforts, no system is entirely secure. We encourage you to maintain the confidentiality of your account information.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy: account information is retained while your account is active; usage data is retained for analysis and improvement for up to 2 years. You may request the deletion of your data by contacting us.
6. Your Rights
You have the following rights regarding your data: Access - request details of the personal data we hold about you; Correction - request corrections to inaccurate or incomplete information; Deletion - request the deletion of your personal data; Consent Withdrawal - opt out of non-essential data processing or communications. For additional information about your rights and obligations when using our services, please review our Terms and Conditions. By continuing to use our services, you agree to be bound by both our Privacy Policy and our Terms and Conditions.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without parental consent. If we discover such data, we will delete it promptly.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Significant changes will be communicated via email or through a prominent notice on our app and website.
9. Contact Information
If you have questions about this Privacy Policy, please contact us at [email protected] or write to us at: 356 Seton Passage, Calgary, AB - T3M3T7.